Transforming Car Service Downtime with Our New Business Lounge

We’ve all been there. You drop your car off for its MOT or service, and suddenly you’re faced with hours of waiting around.

For busy professionals and business owners, that downtime has always been one of the most frustrating parts of vehicle maintenance. That’s why we’re proud to introduce our brand-new business lounge,  a dedicated space designed to help you stay productive while we take care of your vehicle.

Why We Created the Business Lounge

At Ferdotti, we work closely with businesses across the West Midlands, and we know that waiting for vehicles to be checked or repaired can be costly. An interim service typically takes around 90 minutes, a full service can last up to three hours, and MOTs usually require 45–60 minutes, not including any additional repairs that may be needed. It’s easy to see how customers can lose half a day, particularly when managing multiple vehicles or fleet servicing.

“In today’s always-on environment, asking customers to simply ‘wait’ for hours isn’t realistic,” explains Tim Guidotti, our managing director. “Our customers run businesses, manage teams, and handle urgent calls. They can’t just switch off because their vehicle is in the workshop.”

More Than Just a Waiting Room

We wanted to go beyond the traditional waiting area. Yes, we serve great Lavazza coffee, but our business lounge is about more than refreshments. It’s a professional, comfortable environment where you can continue working while your vehicle is with us.

The lounge has been designed for those who need to:

• Take calls without interruption
  
• Catch up on admin or emails
  
• Coordinate with colleagues or clients
  
• Manage urgent matters while on site
  

In short, you don’t have to lose valuable working hours just because your car or van is in for service.

Ideal for Fleet Management

Our business lounge is particularly useful for fleet customers. We support major organisations such as Network Rail, Royal Mail, and BT Openreach, where fleet managers often need to coordinate multiple vehicles and respond quickly to operational challenges.

Having a dedicated space to work ensures that even when vehicles are off the road, business keeps moving. It’s a practical extension of our commitment to delivering not only technical expertise but also complete customer support.

A New Standard in Service

Technical excellence will always be at the heart of what we do, but we believe customer service goes beyond the workshop floor. The launch of our business lounge is part of our wider approach: to make the garage experience more professional, convenient and aligned with the way our customers actually work.

“We’re not just fixing cars,” says Tim Guidotti. “We’re providing a service experience that respects our customers’ time and busy schedules. The business lounge is our way of showing that we value productivity as much as they do.”

Experience the Difference

Next time your vehicle needs an MOT, service or repair, discover a different kind of garage experience. With our dedicated business lounge, you can keep working, stay connected, and make the most of your time, all while we look after your vehicle.

Because at Ferdotti, your productivity shouldn’t stop just because your car does.

Get in touch today to find out more or why not check out our video below for a glimpse of what to expect.